These are some of the comments we received from our customers.
If you would like to send your comment, please click on: Give feedback

Written by: Prue 2012-05-10

I have my new wallet
I love my new wallet
This is the first wallet I've seen in years that doesn't follow the same design as most which I find overloaded with compartments that, when stuffed with cards, etc, could be used as a brick! There's a market out there for "something different" and this design fits that brief.
Thank you so much for a great design and brilliant service.

Prue

Baron & Buxton Leathergoods Reply:
Thanks Prue for your email - we could almost see you smiling as you wrote it :) Kind regards John

Written by: Judith Smith 2012-04-27

My leather purse arrived safely this morning and am very pleased with the product. Your service is excellent. I like the way you followed up with messages after my order had been placed letting me know the progress of the delivery status.

Baron & Buxton Leathergoods Reply:
Thank you Judith for your comments - it's great you took the time to share your feedback with us. Believe it or not, we all still get a warm glow from positive comments like yours. Kind regards John.

Written by: Emma 2012-03-08

What amazing service. I am thrilled with the gift I have purchased for my man. He will love using it. Beautiful, beautiful wallet. I will recommend your company to everyone xxx

Thanks so much, it's made our 1yr anniversary for me xxx

Baron & Buxton Leathergoods Reply:
Thank you Emma for your kind comments and congratulations on your anniversary!!! Kind Regards, John.

Written by: Sarah 2012-02-29

Great service - quick delivery and nicely gift-wrapped. Thank you!!

Baron & Buxton Leathergoods Reply:
Thank you Sarah - We try to process orders as quickly as we can. Many thanks for taking the time to send us your feedback as well. Kind regards, John.

Written by: Sam Nicholson 2011-11-01

Just so you know...
Website great, informative, easy to navigate
Products great, good quality, reasonable prices
Delivery great, prompt and kept notified
Service over all - best online purchase I've ever experienced
Thank you!

Baron & Buxton Leathergoods Reply:
Wow thanks Sam - we strive to achieve all of those things, especially prompt delivery and good communication. I couldn't be happier that you had a great online experience. Many thanks for taking the time to post this feedback. Kind regards John.

Written by: Bill Matheson 2011-04-05

- - Absolutely Fantastic, - - Thats all I can say about winning tickets to the V8's in Hamilton :-) :-) Thank you so much from someone that hardly wins anything. And its only 35 minutes away from me - - Great - Great - :-) :-)

Written by: Alison Crowe 2011-02-09

Many thanks John, for your time and effort (including the pics) in response to my request for the cheque book ladies purse - for my elderly Mum. All good, purse arrived yesterday, just what she wanted. Thanks again, speedy and helpful responses - and delivery.

Baron & Buxton Leathergoods Reply:
I'm so glad we found exactly what she was looking for, and we are getting more requests for that style as well - thank you for taking the time to wirte to us, it really does make a difference :)

Written by: Ying Zheng 2011-01-13

Thanks John for your call yesterday and the speedy delivery. I was impressed. I have found the invoice in the 'my orders' section as you suggested.

Have a wonderful summer!

Ying

Baron & Buxton Leathergoods Reply:
Thanks Ying, glad we could help. John

Written by: Wayne 2010-09-23

Your purchasing process has lost you a potential sale. I simply wished to purchase a wallet and the personal information you expected from me is ridiculous! I'm a webmaster and own and operate my own websites and I KNOW for a fact that you only require my credit card number and a delivery address. I DO IT MYSELF! Catch up with technology or lose more potential sales! I'll be spending my hard earned money where they're not so nosy thanks!

Baron & Buxton Leathergoods Reply:
Thank you for your feedback Wayne. Online credit card fraud is something we take very seriously and the personnal information asked for is to protect our customers, rather than to be invasive. For more information please refer to the Ministry Of Consumer Affairs website. We follow their guidelines for businesses intending to offer internet sales, including their recomendation concerning the request for personnal details. It is regretful that you found the process frustrating, but it is there to protect you, the consumer.

Written by: RAY PRYCE 2010-08-31

Hi,
Purchased a mans Leather Wallet (Baron ) the other day. Found it difficult to fit and remove standard size credit cards as slots appear to tight. Hopfully may loosen with use.

Also in entering Bathurst competition did not enter receipt No. as no obvious place to put it.

Baron & Buxton Leathergoods Reply:
Thanks for your feedback Ray. As leather ages, it becomes more supple, so your cards will fit easier as time goes by. If the card slots are too big to begin with, then in time they will fall out. We shall update our FAQ's section with a piece on leather quality and aging as a result of your feedback. The competition form does have a section where you can enter your receipt or product number and the description of this has now been changed to make it easier to see. Thanks again for your feedback Ray and for taking the time to share your thoughts.

Written by: Gabby Smith 2010-08-06

Absolutely love your site!
Great deals on here :)
would definitely consider buying from here

Baron & Buxton Leathergoods Reply:
Thanks Gabby, it's alway great to hear good things about our site.

Written by: multiverse 2010-08-05

Oooh there's some great wallets in here! I especially love the Baron Antique Wallet in Tan colour. Very snazy. Although ultimately the Shane Van Gisbergen Wallet 72923 is the best you have on show :-)

Baron & Buxton Leathergoods Reply:
Thanks for your feedback - we have have had lots of comments from customers about the Shane Van Gisbergen range - many people love the fact that they have a sim card holder.